The first image shows how the design is previewed in Design Space before it uploads. I explained that our files opened at the correct size and maintained design integrity in Silhouette software, Make the Cut software, Inkscape software, and several other popular programs. I wanted to get straight to the root of the issue so I contacted Cricut support. There are a number of “fixes” on the internet, most of which involve opening and re-saving the files but none that I have found to work consistently. We know that sizing is especially important when the files are used for cutting applique pieces. I can assure you that we are doing everything possible to create files that open correctly for all of our digital cutting customers! The files are being saved with the right settings and are not corrupt. Unfortunately, what some customers have told me is that Cricut support tends to blame the file designer for these issues. This program is supposed to open a variety of formats - including SVG, but the files either open as teeny, tiny black blobs or very distorted and unusable.
Since we have offered these files, we’ve heard from a number of customers who can’t correctly import some of our files into Cricut’s Design Space program. We also started offering some of our exclusive designs as cut files for your vinyl and paper crafting projects back in 2014.
I’ll spare you the suspense and start by saying that this post doesn’t really offer a specific solution to the problem with SVG files and Cricut’s Design Space software but there’s a response from Cricut at the end of the post that might answer some of your questions.įor the past 3 years or so, we have been including SVG files with some of our Lynnie Pinnie designs as an alternative to cutting fabric in the hoop.
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